After receipt of your order, it will be processed immediately. We are always striving to meet your needs and deliver in a timely manner.
Delivery times for items in stock: within Austria 1-2 days and to Germany it usually takes 2-4 days. Delivery times within the other EU countries between 2-6 days.
Shipping within Austria and Germany is free from a minimum order value of 25€. Under 25€ the shipping costs 4,50€ for Austria and 6,50€ for Germany.
Shipping within the other EU countries is free from a minimum order value of 150€. Under 150€ the shipping costs:
10,90€ for Europe Zone 1: Belgium, Czech Republic, Denmark, Hungary, Ireland, Luxembourg, Netherlands, Poland, Slovakia, Slovenia, Spain, Sweden.
12,90€ for Europe Zone 2: Bulgaria, Croatia, Cyprus, Estonia, France, Greece, Latvia, Lithuania, Malta, Italy, Portugal.
Your goods will be shipped with the transport company DHL, DPD or the Austrian Post.
After the order you will receive a tracking number, which will be sent by mail. From this moment you can track your goods at any time, where they are.
Returns can be sent back to us within 30 days after receipt.
You can find the return form in our terms and conditions. Please take photos of the damaged package or the products
and contact us, for a resolution. Please note that we as a young company, especially under the aspect of sustainable consumption,
we do not offer free returns.
If you have any questions, please contact us at firstname.lastname@example.org.
Our goods are always shipped in a neutral, environmentally friendly and recyclable box.
We offer the following payment methods: VISA, MASTERCARD, MAESTRO
You can redeem the discount codes directly in chekout.
Yes, we have. For more info and offers you can reach us at email@example.com.
You accidentally ordered the wrong product or made a mistake with your address? Just write us directly to: firstname.lastname@example.org and we will find a solution.
Feel free to contact us by mail at email@example.com. We will take care of your request directly!